Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition

Name: Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition
Author: Kerry Patterson

Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, Al Switzler

McGraw-Hill Education - Europe

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Krátký popis

Teaches you how to deal with common infractions such as: an employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. This title also teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship - and, in fact, even strengthens it.

Výběr knih autorů Kerry Patterson , Joseph Grenny , David Maxfield , Ron McMillan , Al Switzler

Kniha Crucial Influence, Third Edition: Leadership Skills to Create Lasting Behavior Change

Zobrazit všechny knihy autora Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, Al Switzler

Výběr knih vydavatele McGraw-Hill Education - Europe

Zobrazit všechny knihy vydavatele McGraw-Hill Education - Europe

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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition

Crucial Influence, Third Edition: Leadership Skills to Create Lasting Behavior Change

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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition

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