Heritage Visitor Attractions

Name: Heritage Visitor Attractions
Author: Ian (VisitScotland) Yeoman

Ian (VisitScotland) Yeoman, Anna (Napier University) Leask

Cengage Learning EMEA

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Examines Heritage Visitor Attractions from an operations management perspective. This book begins by defining the characteristics of HVAs and the principles of operations management and deals with the design of HVAs. It looks at their quality and improvement, examining capacity management.

Výběr knih autorů Ian (VisitScotland) Yeoman , Anna (Napier University) Leask