Business Process Mapping

Name: Business Process Mapping
Author: J. Mike Jacka

J. Mike Jacka, Paulette J. Keller

John Wiley & Sons Inc

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Now fully revised and updated--a powerful, customer-focused tool for business improvement Now in a Second Edition, Business Process Mapping is a powerful tool that offers a solid understanding of any given process, as well as the methods for that process to be more effective, and ensures that true value is being provided to customers.

Výběr knih vydavatele John Wiley & Sons Inc