Process Management

Name: Process Management
Author: Hans de Bruijn

Hans de Bruijn, Ernst ten Heuvelhof, Roel in 't Veld

Springer-Verlag Berlin and Heidelberg GmbH & Co. KG

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- End: pro?t and loss account. On the positive side of the balance are the relations developed and the gains collected, on the negative side there are the losses and the unsolved problems. The speed of the process will increase if the pro?t and loss account shows a positive balance for a critical mass of parties.

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