Oakland on Quality Management

Name: Oakland on Quality Management
Author: John S Oakland

John S Oakland

Taylor & Francis Ltd

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Chows managers how to implement a Total Quality Management strategy in all activities and thereby achieve top quality performance overall. This book addresses the issues of implementing TQM, teamwork, and changes in culture, and emphasizes the integration of TQM into the strategy of the organization with specific advice on how to implement TQM.

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Oakland on Quality Management

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