Incivility

Name: Incivility
Author: Connecticut) Philip (Yale University Smith

Connecticut) Philip (Yale University Smith, Timothy L. (University of Tasmania) Phillips, Albany) Ryan D. (State University of New York King

Cambridge University Press

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In our everyday lives we all experience problematic and unpleasant encounters with 'rude strangers'. This unique book provides the first ever systematic investigation of these events, showing how common they are, what exactly takes place, who are the victims and what are the consequences.

Výběr knih vydavatele Cambridge University Press