Hospitality Operations

Name: Hospitality Operations
Author: Peter (University of Surrey) Jones

Peter (University of Surrey) Jones, Stephen (Sheffield Hallam University) Ball, David (Queen Margaret University College) Kirk, David (Leeds Metropolitan University) Kirk, Andrew (University of Surrey) Lockwood

Cengage Learning EMEA

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Adopting an innovative systems-based approach, the authors provide the reader with both an understanding of particular services and functions within the hospitality industry and an overview of the industry as whole. Using an array of international case studies, they provide a comprehensive, integrated analysis of a diverse and complex industry.

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